Hi that does sound positive that she’s willing to even talk about getting some help. I imagine it will be a slow process but if she’s taking an interest in it then at least you would be able to try to work with her and not behind her back which you were concerned about.
Did you have any with trying to see the doctor? It does sound like the zoom call would be better suited than having to go face to face.
Of course It’s good to let it all out as sometimes it does feel very lonely when you’re trying so hard to support someone and it doesn’t always feel like there is any progress. I think it helps to talk though as we aren’t really ever alone there are so many other people going through this.